VFS Global it’s a mess, be careful.
It has been 2 months since my partner and I have send our new passports to Washington DC with a paper application to get our Permanent Resident Visas to get transferred. When they received the documents they sent an Invoice for the processing fee which we paid on the same day. After not hearing from them and trying everything to contact them (phones are automated and you cannot talk with a real person) twitter , Facebook, hired and Immigration Advisor who cannot contact them either, today we received a new invoice to pay the same fee. Our advisor has spoken to INZ and they have said that to this date 60 days the VAC has sent them nothing about us, this is painful stressful and we have no one to complain with, we are due to go back to NZ soon and we have tried to do the right thing , they are pushing us to get into without a valid visa on our current passports, we have no choice this is never ending, it is shocking that the NZ Government is using this unprofessional , and messy organisation.
