Just realised that quite a few people had actually responded to my original post - that'll teach me to refresh my screens a bit more often - D'oh!
Anyway just wanted to say a HUGE thanks for all the hints, tips and suggestions its all been very useful and interesting.
OH is having a video conf 1st interview tonight with Air NZ so I'm keeping everything crossed at the moment as it looks like the only way we'll get there relevant number of points for ITA is a job offer!
Thanks again,
Anneliese