What I'd really like to do is rip the thing out and put the proper Bosch dishwasher we brought with us in its place - I hate the F&P drawer! Guess I'll have to see how much it will cost to repair in comparison to getting rid.
My uncle just recently bought a new F&P dual dish drawer last week. Store price was around $1700. The 1st wash was a huge disappointment which left spots all over their dishes and somewhat... filmy. They got the Electra guy to come in and he suggested to completely level the unit. Straight out of the box, the F&P dishdrawer has a tendancy to tip forward when you try to pull the drawer out - which means you really have to secure the unit or have a proper toe board that supports the front of the unit - poor design? Perhaps we should look at NZ Consumer Report. I know the past they've had many problems of leaky seals and weak plastic handles that crack.
I think part of the problem is that the house water supply is gravity feed and not on mains pressure supply from the city. (not enough pressure to properly clean the dishes?).
My 1st pick for dishwashers would be the Maytag - unfortunaly not available in NZ. Those familiar with the company, Maytag got it's name for it's ultra high reliability portrayed in their TV commercials throughout the 80s and 90s. The commercial always showed the service man sitting around doing nothing at the Maytag service centre. Really, they built their dishwashers in commercial grade - quite simply to not break down. Today, Maytag is into washming machines and fridges.. which IMO I have no experience or do not know of it's reliability. (i've only known them has a dishwashing company in N. America).
Another issue in NZ is the absense of high temperature dishwashers for home use. The ones used in restaurants that heat water up to 110C for the simple reason, to sanitise everything. But then again who would want to pay for the dear power bill? Just a thought...