Page 1 of 2 12 LastLast
Results 1 to 10 of 14

Thread: Excess Baggage Advice

  1. #1
    Join Date
    Jan 2008
    Location
    Lancashire
    Posts
    106

    Default Excess Baggage Advice

    Hope someone can assist?

    We have booked our flights to NZ with Air NZ flying from Manchester to Napier via Hong Kong on 12th August. As we will be going with PR I am trying to get extra baggage allowance.

    I dropped Air NZ a quick mail and got the following reply:

    For flights from Heathrow to New Zealand via Los Angeles, the free checked in baggage allowance is 2 pieces of 23kg each, totalling 46kg per person.

    Flying via Hong Kong, the free allowance is 1 bag of 20kg per person.

    Has anyone managed to get this increased???

    Thanks,

    Tim.

  2. #2
    Join Date
    Mar 2005
    Posts
    1,294

    Default

    People may have in the past, but I know AirNZ are currently being pretty strict about baggage allowances, as the more baggage a flight carries the higher the fuel cost.
    As fuel prices have escalated they are having to ensure that all other areas are fully analysed and scrutinised to ensure all costs are met, which means cutting back on allowing extra baggage etc.

  3. #3
    Join Date
    Nov 2007
    Location
    D'port, Auckland (ex UK)
    Posts
    2,181

    Default

    I doubt you will get Air NZ to shift on this as its just an enticement to use the LA route rather than the HK one - not a migrant allowance or anything similar.

    No harm in trying I guess though - if you have no reason to use the HK route you could ask to be transferred to the LA route on the same dates perhaps?

  4. #4
    Join Date
    Aug 2006
    Location
    Australia
    Posts
    357

    Default

    I'd try and get shifted to the LA route. The 46kg allowance is fairly typical of international travel on Star Alliance members to North America. Until a couple of years ago it was 60kg.

    If you're stuck on the HK route, remember that ANZ permit an additional 10kg per person for sporting goods

    An extra 10kg baggage allowance is given for sporting equipment free of charge. Examples include bicycles, golf clubs, skis, snowboards. Only one item/piece of sporting equipment per person qualifies for the free baggage allowance and the allowance may not be pooled. Excess baggage charges apply once the free allowance has been exceeded.
    http://www.airnewzealand.co.uk/befor...ized-items.htm

    This does NOT apply to the LA route as this is considered as included in the 46kg limit. We've been told before that our ski boots, jackets etc are defined as "sporting equipment".

  5. #5
    Join Date
    Apr 2008
    Location
    Christchurch, NZ
    Posts
    432

    Default

    I called AIr NZ last week and they informed me that every additional piece of baggage is £150 and you cannot book room in advance etc and its subject to availability.

  6. #6
    Join Date
    Jan 2008
    Location
    somerset now Whakatane
    Posts
    102

    Default

    Hi - when I spoke to singapore airlines and air nz last night re extra baggage allowance air nz saaid not through Hong Kong but ok through LA . I was told this is the rules of Hong Kong and not to do with Airnz ? Singapore airlines would double baggage allowance with the appropriate visa in passport and 1 st entry into NZ .

    if it is not important to go via Hong Kong and you want extra baggage then go for LA - I hear the queues can be quite long though .

  7. #7
    Join Date
    Jan 2008
    Location
    somerset now Whakatane
    Posts
    102

    Default

    also I asked about an internal flight in NZ AND was told extra luggage would be ok if this was on the same ticket as the international flight . I do not think singapore airlines can do this so I must check with them what happens then .

    I presume you book internal flight with air new zealand and pay extra for baggage .

    perhaps air nz is looking better after all - just not keen on LA airport

  8. #8
    Join Date
    May 2008
    Location
    Nelson, New Zealand
    Posts
    376

    Default

    Tim - have you booked a single ticket or a return? If you have booked a return (as many peole do) then get them to change your return ticket to come back through LA. So long as LA is on one of the routes then you will have the baggage allowance that applies to LA. If you have a single, then I can't help you further, sorry. There is a threat about double baggage allowance that might be worth a search on.

  9. #9
    Join Date
    Aug 2006
    Location
    Australia
    Posts
    357

    Default

    Quote Originally Posted by 3littlepikes View Post
    also I asked about an internal flight in NZ AND was told extra luggage would be ok if this was on the same ticket as the international flight . I do not think singapore airlines can do this so I must check with them what happens then .

    I presume you book internal flight with air new zealand and pay extra for baggage .

    perhaps air nz is looking better after all - just not keen on LA airport
    Absolutely - all the flights on your itinerary would be covered by the "2 piece" rule if you go via LA. Just remind those checking you in on an internal flight that you're traveling on that rule; they usually just ask for your itinerary as often they have to enter it manually, especially if their are flight changes because of weather, etc. As icemaiden says, only one leg has to be via LA, and it really isn't that bad!!

  10. #10
    Join Date
    Mar 2008
    Location
    Cornwall-WLG NZ-Cornwall-Auckl
    Posts
    943

    Default

    Hi
    I have just rung air NZ and been told even though I am emigrating and going on the LA flight it is restricted to 20kg this is strange My original query was does this also apply to San francisco may be I will try again

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •