Hi all
I'm sure this has been covered before but MAF is too short for the search facility to find (as is cat,my other current preoccupation).
We've just received our shipping and were charged $145 for 'Biosecurity risk screening, clearance, autorised MAF unloading and exams, if required'.
None of our boxes had been opened and it's not clear if MAF charge in this situation from their website. The website does say the charge $100 an hour for all services including clearing paperwork. But I doubt it took one and a half hours to clear our 12 boxes...
Anyone any experince of this?
Julie