Hi,
I just booked a flight to Sydney through "Flightcentre"
The price quote they gave me was the "TOTAL FARE INCL ALL TICKETABLE TAXES/SURCHARGES 2530" - according to the e-mail.
Now the tickets are ready to be picked up (I needed paper tickets because we're flying with an infant) and they are telling me that I will need to pay an additional 25 Dollars per person at the Wellington airport.
That seems like bull to me: At least in Europe and the US, the law states that the price the agents quote has to be the final price without any additional charges.
Flightcentre also made some other mistakes in the booking and I'm really pissed off at their service - I wouln't recommend them to anyone.
Can I make a stink about this at the travel agency or are these 25 dollars per person just something I'll have to swallow?
Cheers,
Papu