It seems that Singapore airlines offer NO double baggage to NZers. They do offer but only to those going to OZ with the word migrant stamped on their australian visa. They allow 20 kilos and 5 unoficially, when asked whether that 5 was discretional at desk they said no. 25 is company policy. 26-28 is discretional and over 30 is definetly not allowed. and then open to 12 pound a kilo charge. This information was from head of customer services aftr I phoned Glassgow office and head office and got told two different things. No bags to exceed 32 kilos
london head office 0208 563 6767
singapore head office 0065 65 427 233
two numbers worth having in your phone if put in a difficult position at the check in desk.
Dan