What are the charges if I cancel my domestic subscription before the end of the 12 month contract?
The application of a minimum term for domestic subscribers is based on the install fee.
The standard install fee is set at $299.00 (as at 1 Dec 2004) and does not attract a minimum term.
Any install or reconnect fee below the standard fee does attract a minimum term.
Any sale or reconnect charging less than $299.00 entered from this date will have a 12 month term attached to the agreement.
Termination of the subscription agreement within the 12 month term will be deemed a breach of that agreement, and a breach charge will be placed on the account.
The breach charge is proportionate to the length of term remaining on the contract, and so equal to the difference between the standard joining fee and the actual price paid multiplied by the length of term left in months.
e.g., Paid $99, then cancelled after 4 months.
so penalty is ($299 less $99) x 8/12's = $133.33.
another example, paid $49, cancelled after 6 months.
so penalty is ($299 less $49) x 6/12's = $125.00