I was on the ferry to Auckland from Half Moon Bay yesterday afternoon. We were around half way through the journey when the Captain announced we would be delayed slightly as we were visiting Rangitoto to pick up some stragglers who had missed the last ferry from there.
it turns out a party of 5 had taken a wrong turn on the hill and had ended up missing the last ferry to AKL. They had phoned their tour company and were finally told that someone would come for them. They expected a water taxi type thing and a hefty bill. Instead they got one diverted ferry and no additional cost to their original tickets! They were incredulous that this ferry had diverted from its schedule to 'rescue' them. Isn't it nice to see the really human face of a company such as Fullers.
Can you imagine that happening in the UK? I think they would have been camping somewhere for the night.
for Fullers and NZ generosity of spirit.