Hi folks,
Having just arrived in NZ I thought I'd share some info on collecting my dog as it isn't always obvious.
Our dog was shipped from the UK to Auckland a few days after we left by Golden Arrow - who were excellent.
Our collection instructions told us to go to "the cargo centre" at Auckland airport about an hour after the dog's flight had arrived. I did try to google the location of "the cargo centre" to no avail.
Anyway, we arrived at the airport at 6.00am and it took us a bit of driving around and asking before we found where to go - and when we did it was by accident when we saw someone walking a dog.
Basically we headed for the Domestic terminal and turned right before the roundabout. I think this area is "the cargo centre". Our dog arrived on an NZ flight so we went to "Air New Zealand Cargo Imports". There were other airline's cargo places nearby.
When we arrived the papers were not ready, but after doing the initial paperwork and making sure everything was alright I was allowed to sit with my dog (who was doing a great job of waking the whole airport) while my wife went to Customs and sorted more paperwork.
The whole process took around 2 hours but the people dealing with us were very professional and helpful.
My dog didn't seem the slightest worried about having travelled across the world but was thirsty and hungry.
Anyway, I thought I'd share this incase it helps anyone.
Cheers!