Originally Posted by
GeorgeV
Is this in NZ or Asia or elsewhere ...? The article hasn't mentioned much details i think ...
From the second link given above:
In a response to a written question from Labour in Parliament, Immigration Minister Jonathan Coleman said that on August 16 the department was investigating 32 allegations "concerning conduct and performance" of immigration staff.
Two fresh allegations have emerged since, and Immigration New Zealand says 34 cases are now being investigated.
Eighteen allegations relate to officials in New Zealand, and 16 to staff in branch offices overseas.
There's mention of a staff member of INZ saying they are
all feeling pressured because of the present focus on investigating complaints. I can understand that it must be really unpleasant for honest officials that currently, in their workplace, there is an assumption that they are ALL likely to be doing things wrongly, just because SOME people have been found to be at fault. It's only right that complaints should be investigated, but on the other hand, those who are exonerated should be told, loud and clear, that they have nothing to worry about, so that everyone knows they've been doing a good job.