Daniela, I am sorry..,. of course it is different for you as for others who come here, and I know there are more people in a similar situation as you are!
I just get annoyed somethimes about this whole "whining" about everything which is so bad, and, don't get me wrong whoever reads this, for me it seems as if British people seem to be especially "good" in whining! And we do have friends from England (born and bred in England) who say exactly the same!
As far as I read the cited paragraphs, the guy is talking about immigrants, so he is purely saying what others say?! But maybe I got that completely wrong, too......