My current landlord is the owner managing his own rental. My neighbor across the street drunkenly demolished my brick pillar of a mailbox by running it over with his car. Judging by the pieces of bricks now meters away from where they used to be, it was a good thing that the mailbox was blocking my neighbor's attempt to park inside my house, through the wall. We called the landlord right away and he told us the guilty neighbor already contacted him and will pay for all damages.
Days went by... my husband put a plastic box on the stump of bricks since the mailman wouldn't deliver mail otherwise.
Weeks went by... I looked out our front window during a windy storm and saw our makeshift box flying around. I was able to catch up to it at the end of the block. I reinstanted our box and weighed it down with the broken bricks still strew across our lawn. I also caught a cold.
Months went by... right after we told him we're moving, a bricklayer showed up and fixed our mailbox.
I rented this house for 14 months now. 4 of those months I didn't have a mailbox. Point of the story? Property managers are much quicker to fix things. Any issues I had with my previous property managers were taken care of within 3 days. Second point of the story? Beware of drunk drivers. The one that reduced a thick pillar of bricks into a pile or rubble sped off.