OK, so on the plus side we today received an email from our case officer, Corisha Brain, yet sadly there are a few questions raised and I'm not quite sure how to tackle them.
They relate directly to Tasha's 1)degree and 2)work experience. Tash has claimed on the skills shortage list as an ICT Professional. Tash's degree is in Information Science and English. There are lots of points they say her qualification DOES match up for, and indeed they say "Therefore your qualification is considered to be comparable to the level of qualification required by the LTSSL for ICT Professionals".
They then follow up with the following query;
We do not consider that your course content is comparable to the New Zealand qualification required, for the following reasons:
We consider that your qualification is more heavily weighted to components such as the application of ICT to information management, information retrieval and business skills, and that your qualification does not adequately cover the technical aspects required in the LTSSL qualification.
We are not satisfied that your transcript shows the completion of the equivalent of all compulsory requirements of the LTSSL qualification.
We have been invited to submit further information to support our application. Obviously they were given a full course transcript - can anyone advise what we can submit, or what anyone else might have done with a similar question?
Similarly, they have also raised the following concern over her work experience;
Please provide further evidence to demonstrate the duties carried out in your role at Comet Group PLC, to allow us to further assess whether this experience is a substantial match to an occupation included on the Long Term Skills Shortage List.
Again, can anyone advise what they might be looking for? Obviously Comet don't exist anymore either! She had old reviews, personal statements, a huge file of information that supported her work experience - this one has really baffled me!!
Any help here is MASSIVELY appreciated, I have a horrid feeling things might be a little on a knife-edge at the moment.