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Thread: Baggage Allowance

  1. #11
    Join Date
    Feb 2009
    Location
    Auckland
    Posts
    280

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    Quote Originally Posted by frootbat View Post
    We're flying with Singapore from the UK on Oct 1st and have an email from them confirming the 40kg allowance, similar to the one posted above. This was from enquiring at the UK end, and we've got unused PR visas. Needless to say we'll be printing it out and taking it with us just in case!
    Well we're here!
    Further to the above comment, when we got to T2 check in and presented our passports, 84kgs of baggage and said printout, we were told that Singapore air only offer an extra 10kgs to those holding resident visas to AUSTRALIA!! Seems odd and rather discriminatory. However, since we had written proof that the extra had been offered to us as NZ visa holders they honoured this, so we got 40kgs each, then the extra 4kgs were waved through.

    NB we also had to weigh our cabin bags, these have a 10kg limit. Eek! Pockets were filled, bags weighed, then pockets emptied back into bags.

    Check in overall was highly laborious, it's all automated at T2, but the machine which asks you to scan your visa can't scan visas! - just go to a manned queue.
    Unless you're flying business class when you automatically get to check in with a human. Thanks Heathrow for making economy passengers feel even more second class.

    So if you get written confirmation of extra baggage I would go for it, but take the proof with you.

  2. #12
    Join Date
    Feb 2008
    Posts
    37,835

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    Thanks for the update. Phew, that must have been a stressful few minutes...

    Anyway, you made it. All the best.

  3. #13
    Join Date
    Mar 2015
    Location
    New Zealand
    Posts
    111

    Default

    I would definitly enquire w/SQ or even other airlines. When I went to study to the US, I was offered extra bag of 30kg by BA (since I was staying in London for 2 weeks).

    Good information to know though; that they may differ at check in counter (not cool)!

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