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Thread: Check Status of Individual Family Online (1 Account)

  1. #1
    Join Date
    Apr 2014
    Location
    New Zealand
    Posts
    14

    Default Check Status of Individual Family Online (1 Account)

    Hello!

    Could someone help me figure out this, please...

    Our family of five recently got emails with PINs to view our status online for ITA updates. I entered those in and saw all of our data. Now when I log in all I can see is the last member listed. How do I look at each of our updates under the account? We're all under one account, but for instance, all I can see is my daughter's info even the the account is under my husband's name. Sorry if this is clear as mud...help?

    Thanks so much!

  2. #2
    Join Date
    Feb 2009
    Location
    Auckland
    Posts
    3,697

    Default

    It could be a technical glitch on the website . Somehow I never found the status to be close to the exact process and most of the times it showed our application with funny status.

  3. #3
    Join Date
    Apr 2014
    Location
    New Zealand
    Posts
    14

    Default

    Good idea. Glad to know I might not be losing my mind!! I'll contact them to see if there is a glitch. Thanks so much.

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