We will have issues submitting one of our police checks on time, and we have been informed by INZ that the deadline to apply cannot be extended, but that we can ask for a waiver from the documentation branch if we can show that we are waiting for the report.
I have read about applications being sent back as incomplete and as a failed lodgement. Can anyone tell me what happens in those cases? Are you given a second deadline to hand in a complete application - and how much time do you get? And if you aren't able to make that deadline, will they refund the fee? I just don't want to end up paying the lodgement fee twice. Thanks.