SMC- AKL City Branch- still waiting for assigning CO

[JasmineYao]

Hi everyone,

I'm the new one here,just joined this forum. I found it very useful and helpful. Appreciate it.

Here is my timeline: 27/4 EOI , 11/5 ITA, 31/5 all files recieved. Now waiting for assigning CO. About 3 months, no info. On 15/8 , call INZ, they told me I'm in a queue, still waiting for allocating.

Just wondering it is normal to wait so long, and no news from INZ? Does it possible for INZ forget my application ? Thanks.

[JandM]

No, you won't get forgotten, and yes, this is perfectly normal, and no, they won't inform you when there is nothing to be told.

Everything at INZ works by managed queues. When your ITA was received, it would join the end of the queue of other ITAs, according to the date order. Each Case Officer has a certain workload - a number of cases that are theirs to deal with. The newly arrived ITAs have to wait till one of the COs has finished with some of their cases, and can take on some more. When an ITA is eventually assigned to a CO, it will again join the back of THAT queue for the CO's attention, as s/he takes the top file, does what s/he can actively do, puts that file to the back, works everything s/he can on that case, goes to the next, and so on.

There is no way to tell how many other people's ITAs were in the queue to be assigned already, on the day yours arrived. There is no way to tell how easy or difficult the cases already being worked in the office are turning out to be, which affects the time passing until COs are ready to take more files into their personal allocation. There is no way to tell if three experienced COs in that office might leave and need to be replaced, with the new COs needing training. There is no way to tell if there could be a flu epidemic affecting the whole building. This is why INZ cannot promise anything about timings, and it's never really a matter of 'just assigning' a Case Officer.

[YessicaCBO]

Hi everyone,

I'm the new one here,just joined this forum. I found it very useful and helpful. Appreciate it.

Here is my timeline: 27/4 EOI , 11/5 ITA, 31/5 all files recieved. Now waiting for assigning CO. About 3 months, no info. On 15/8 , call INZ, they told me I'm in a queue, still waiting for allocating.

Just wondering it is normal to wait so long, and no news from INZ? Does it possible for INZ forget my application ? Thanks.

Hi Jasmine,

You are not alone in the waiting room!

I am waiting to complete 3 months and one day - to call!!

[jhonatanrampin]

Hi everyone,

I'm the new one here,just joined this forum. I found it very useful and helpful. Appreciate it.

Here is my timeline: 27/4 EOI , 11/5 ITA, 31/5 all files recieved. Now waiting for assigning CO. About 3 months, no info. On 15/8 , call INZ, they told me I'm in a queue, still waiting for allocating.

Just wondering it is normal to wait so long, and no news from INZ? Does it possible for INZ forget my application ? Thanks.

Me too!!!

Lodged my files at 07/06 and nothing so far. Called them last week and they said the only thing I can do is wait. It's frustrating, because my wife's visa is going to expire by the end of September and we don't want to waste more $300+ with visa. I hope they approve our SMC before her visa expires... I've seen some people at the same situation and when they applied for a new visa, INZ approved their Residency Visa. It looks like they were waiting you pay more - or double checking if you'd be in NZ with a expired visa... =\

[david11]

Hi Guys,

I am also in the same boat. I submitted my ITA documents on 01/06/2016 and still waiting for CO to be assigned to my application.

[JasmineYao]

Thank u JandM. Ur analysis is always helpful. Appreciate it

[JasmineYao]

Hi david, any update ? I'm still waiting for CO, it's over 3months. Still no news....

[JasmineYao]

Hi Jasmine,

You are not alone in the waiting room!


I am waiting to complete 3 months and one day - to call!!

Hi yeshica, we r on the same board. Still waiting.

[YessicaCBO]

Hi yessica, we r on the same board. Still waiting.

in one week, I will have 3 months...

[Yeppy]

in one week, I will have 3 months...

You should check with INZ. Call them and ask whats going on..but Immigration website says it will took 3 months to allocate CO. So you can wait......