I replied to the same email I got sent my ITA with to enquire why I'd not recieved even a reciept from immigration despite all of my fees leaving my account on August 26th and this was my response
Hi Lewis,
What I can see from our system is that your application is currently at the Wellington office waiting to be lodged.
I would suggest to contact the immigration contact centre to find out more information as I am based in Henderson.
Contact centre 0508 5588 55.
Regards,
What does this mean? Is that like it's waiting to be processed or is it waiting to be assigned to someone or?