I need some advice. I'm a US citizen living in Palmerston North on a partnership work visa. The only thing holding me back from applying for my residency is a silly FBI police clearance. I got fingerprinted at the police station in Palmy and submitted my request to the FBI. After almost 4 months of waiting, I received a letter in the mail saying my fingerprints were rejected. I looked into writing to a. FBI channeller to make the process go more quickly (wait times when applying directly to the FBI can be 3-5 months), but they would only be able to provide me with an electronic copy and immigrations will only accept a sealed envelope. I tried going back to the police station to get fingerprinted again but I don't really have good fingerprints on my right hand due to work. I've moisturised for weeks but it isn't making a difference. Can somebody give me advice on what to do with this background check situation? Thanks