Hi everyone, i called the call center yesterday to check an update on my SMC application and the lady on the phone told me your case officer is doing last assessment of your file . Can anyone explain me what does that mean?
does that mean my case is on its last stage?
has the file been sent to 2 person already ?
the case officer still doing verification ?
Has the case officer done all the verification and going to make the decision soon?
who does make the decisions on files Co or second person ?
when will the online status change after 2nd person check or after Co's last assessment done?
i will appreciate all your responses thanks.