Finally, The day has come. It was a long journey took almost 14 months to get through. I would like to thank J&M and Chris for taking time out of their busy schedule and helping us. I applied my residency in April 2016 as an ICT customer support. My Case Officer was very very tough and it took me 14 months to convince him. During this 14 months the case revolves around employment verification & company sustainability as I work for a very small company.
My takeaways:
1. Never hesitate to contact your case officer via email or phone to get an update.
2. Most of the Immigration consultants have very little knowledge, unskilled and they have no idea what they are doing. Do your own research & educate yourself before handing your application to an Immigration Consultant.
3. Do not be scared or panic when you receive a call from your case officer. If you cannot talk or nervous simply say (This is not the right time to talk can I give you a call back) or ask for an appointment and give them a call.
4. ICT Customer Support Level 1/ Tier 1 job role is not considered skilled anymore(that's what my CO said) and your chances of getting through are very low.
5. Do not compare your timelines with other applicants. You'll end up being depressed & frustrated. Every case is different & sometimes it does take longer than your expectations but end of the day IT'S ALL WORTH.
Timeline:
EOI Lodged: 13/04/16
ITA Submitted: 26/04/16
CO Allocated: 21/06/16: Asked for irds, pay slips etc & sent questionnaires to employer. Replied back in 2 days.
Been in contact with CO since 21/06/16 (followed up every fortnight for an update)
Application Approved: 01/05/2017
Best of luck everyone and be patient.