Our bonds with our previous landlord hasn't returned to us as there were dispute on a damaged kitchen bench. The property manager has said the landlord decided to keep all the bonds and possible lodge with the tenancy tribunal to recover the rest of the cost if the bond isn’t enough.

Our tenancy ended since May and until now the property manager seem ignore us and doesn’t update us of the progress unless I give her a call.
The damaged was just a small spot of water stain that can’t be removed. However, there were already a few chipped and stain left by the owner. I don’t agree if the owner want to charge us for the full replacement cost to replace the whole kitchen bench.

As I am currently living overseas, is there anything I can do to recover the bonds?