This morning I was so excited to see an email saying "your application has been received".
Then 2 hours later I received an email saying "we hve not been able to accept your application and are returning it as a failed lodgement"
I have no idea what this even means, and am absolutely gutted. I ticked all the boxes in evidence to provide, I had money waiting in my account, but it looks like they took one look at it and are returning it to me.
Has anyone had any experience of this? Or any inkling as to what it means? They say they are sending a detailed letter explaining why they are returning it, but what knows how long this will take to get to me.
Any advice or experience of this much appreciated.
Thank you.