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Thread: Multi Entry Visitor visa for Parent. - HAT asked for additional tests!

  1. #1
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    Default Multi Entry Visitor visa for Parent. - HAT asked for additional tests!

    Hi,

    I am wondering if anyone has came across this situation. I have applied for my parents multi-entry visitor visa that needed general medical and X-rays. We submitted e-medical from NZ registered panel along with application but Yesterday, we got an email from Support Officer (! not Case officer) saying below!

    "We have received your application no. xxxx for processing and I am writing to inform you that the Health Assessment Team (HAT) has identified some concerns with the medical reports submitted with your application. They require further information to be able to complete their assessment of your health and therefore request you to please complete the following additional tests:

    Cardiologists report: A recent report from a Cardiologist is required. Please forward Echocardiogram and ECG report.

    Please ensure that these reports are uploaded within the next three working days and please do inform me once the medicals have been uploaded by responding to this email."

    I have heard about medical assessor but not HAT team. Also, it does not mention that the new cardiologist reports needs to be done by NZ approved panel or any cardiologist! I guess when they are saying the medicals reports are uploaded I assume it will be same panel/clinic where we did e-medical that will do cardiologist reports and upload it to same e-medical reference number.

    Is HAT team different or same as medical assessor? Is support officer same or different from Case officer? They have given us only 3 working days to do all this and not mentioned what concerns they had that resulted in them asking about additional report.

    Any help is much appreciated!
    Last edited by waliajas; 25th August 2017 at 09:34 AM. Reason: additional information added

  2. #2
    Join Date
    Oct 2013
    Location
    New Zealand
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    2,283

    Default

    Quote Originally Posted by waliajas View Post
    Hi,

    I am wondering if anyone has came across this situation. I have applied for my parents multi-entry visitor visa that needed general medical and X-rays. We submitted e-medical from NZ registered panel along with application but Yesterday, we got an email from Support Officer (! not Case officer) saying below!

    "We have received your application no. xxxx for processing and I am writing to inform you that the Health Assessment Team (HAT) has identified some concerns with the medical reports submitted with your application. They require further information to be able to complete their assessment of your health and therefore request you to please complete the following additional tests:

    Cardiologists report: A recent report from a Cardiologist is required. Please forward Echocardiogram and ECG report.

    Please ensure that these reports are uploaded within the next three working days and please do inform me once the medicals have been uploaded by responding to this email."

    I have heard about medical assessor but not HAT team. Also, it does not mention that the new cardiologist reports needs to be done by NZ approved panel or any cardiologist! I guess when they are saying the medicals reports are uploaded I assume it will be same panel/clinic where we did e-medical that will do cardiologist reports and upload it to same e-medical reference number.

    Is HAT team different or same as medical assessor? Is support officer same or different from Case officer? They have given us only 3 working days to do all this and not mentioned what concerns they had that resulted in them asking about additional report.

    Any help is much appreciated!
    You can use any recognised cardiologist to provide specialist reports.

    Email INZ back when you have an appointment date for Cardiologists report, which cant be within 3 days!

    HAT and MA are essentially the same.
    A support officer is just doing initial checks on the application as lodged and the request for cardiologists report will have been triggered by some comments in the medical.

  3. #3
    Join Date
    Feb 2008
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    About two years ago, the NZ government directed that INZ officials should give very short deadlines for sending in extra information, with the idea that this would speed up processing. In practice, officials know that it just is not possible to magic information or medical reports out of nowhere, so they are reasonable about it. If the deadline worries you, reply before it, saying what you are doing towards complying with their request, then you have shown that you are doing your best.

  4. #4
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    Sep 2016
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    Auckland
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    Thanks ChrisMwn and JandM as always!

    I will go to Cardiologists and try to sort reports asap. But how will i be able to upload it? Should I just send back soft copy via email? In the last line of email from support staff, they wanted me to upload but I have no link of e-medical where I can upload.

    I actually just got an email from No-Reply.VS@mbie.govt.nz that said application received with application and client number and case officer will be assigned in due couse! So it appears support staff go through the docs and request additional docs even before Case office is assigned.

  5. #5
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    New Zealand
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    Quote Originally Posted by waliajas View Post
    Thanks ChrisMwn and JandM as always!

    I will go to Cardiologists and try to sort reports asap. But how will i be able to upload it? Should I just send back soft copy via email? In the last line of email from support staff, they wanted me to upload but I have no link of e-medical where I can upload.

    I actually just got an email from No-Reply.VS@mbie.govt.nz that said application received with application and client number and case officer will be assigned in due couse! So it appears support staff go through the docs and request additional docs even before Case office is assigned.
    email the report to inzhealth@mbie.govt.nz (with application, emedical and client numbers)

  6. #6
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    Sep 2016
    Location
    Auckland
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    @ChrisMwn - I wish NZ immigration Mumbai office are as fast as you are in terms of replying! I have sent email with all these questions and its now 24 hours, I have not received any reply yet! Its their job to do this!

    Thank you for being so prompt and helpful.

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