My residence visa approved in 21st Aug. and AIP in 26th Aug, so i sent the 3 passport for sticker in the next day, today only one passport sent back with residence visa. I contacted the call center, they mentioned the remaining two passport don't have the valid visa(expired at 24th Aug.), it's illegal staying and they can't issue the residence visa. The reality is one month before the visa expiration, we submitted the new working&student visa application, they charged money and issued the interim visa as well. when our resident visa approved we contact the working visa CO ,took our passports back, now they claim we don't have valid visa? I contact the SMC CO, she just said she will look into the situation.
Have you seen this kind of situation before? any suggestion? should I hire an immigration lawyer?thanks.