Greetings,
I am on my second 12 month partnership visitor visa which cleared the medical, police, etc. Applied for residency first week August 2017. Aside from an email from CO late Sept saying nothing more required, I have heard nothing. Calls to service center yield no information whatsoever, apparently because nothing has been done. The only "case notes" they can see are those documenting my phone calls.
I know that as the immigrant, INZ owes me nothing. However, my native born partner is feeling slighted by an agency that is failing to perform the services mandated and entitled to by its citizens and wants to ask our local MP for help in getting information and moving forward. Any thoughts/ideas on this? Thanks in advance for any input.