@polash0256 Our application has been made through a licensed immigration adviser as well so the EOI is in their account BUT we do have active Online Services accounts from way back (work visa/working holiday days) so it's linked to my partner and I's profiles within the INZ (the accounts list all our applications with INZ) so we could see once a Resident Visa application had been listed... however they don't do this the linking for new clients/applicants anymore... so sorry couldn't be of help with that. Any update you have to do through the INZ Contact Centre (without an LIA) or through your LIA...