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Thread: Processing of SMC applications

  1. #1251
    Join Date
    Jul 2019
    Location
    South Africa
    Posts
    9

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    https://www.immigration.govt.nz/new-...me-information

    Processing timeframes
    As a result of the 2020 COVID-19 border restrictions, offshore visa application processing was placed on hold. During this time we reported on the number of skilled residence applications in the offshore and onshore general queue separately.

    Now application processing for applicants outside of New Zealand has started again, the skilled residence general queue now includes onshore and offshore applications.

    As of 14 February 2022, the oldest application in the skilled residence general queue was received on 14 December 2018.

    Total number of unallocated skilled residence applications as of 14 February 2022 (updated fortnightly)
    Queue Number of applications
    General Queue 8,664
    Priority Queue 831

  2. #1252
    Join Date
    Jul 2019
    Location
    South Africa
    Posts
    9

  3. #1253
    Join Date
    Jun 2019
    Location
    Singapore
    Posts
    51

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    Dear Friends,

    One of my friends' Offshore SMC visa application without job offer was assigned to a case officer on April 22 and his lodgement date was March 2019.
    Two weeks back he got an email notification that his application was relocated to another case officer. But the current case officer mentioned that she is not aware of the time frame when a new case officer will be allocated to his application.

    Any idea when he can expect to get a new case officer?
    Any other way to get to know the status of his application other than INZ call centre? Kindly advise.

    Thanks!

  4. #1254
    Join Date
    Feb 2008
    Posts
    37,405

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    The only thing I can tell you is that a case reallocated from a CO does not go back into the original queue all over again. As an active case, it will be picked up as soon as possible, depending on the current workload of other COs.

    Any idea when he can expect to get a new case officer?
    No, see above.

    Any other way to get to know the status of his application other than INZ call centre?
    No. You don't get to have contact details of any particular official until they're your CO. And the call centre is not going to be able to give any details about the application. The INZ system is based on managed queues, so the most that might show up for a telephone-answerer is that X case is in Y queue.

  5. #1255
    Join Date
    Jun 2019
    Location
    Singapore
    Posts
    51

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    Hi JandM,

    Thank you for your prompt response and valuable information.

  6. #1256
    Join Date
    Feb 2008
    Posts
    37,405

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