Restructuring and grey listing advisers who complain- News Update

[VedSaumya]

Redundancy payouts to 250 staff at Immigration New Zealand have cost almost $8 million. INZ was planning to make 340 people redundant, and create efficiencies by cutting down on over-processing, and through technology improvements but eventually, it needed to recruit more staff across different sites.

A year into the programme, unprocessed applications had soared, and calls were going unanswered at the immigration contact centre.

Details here- https://www.rnz.co.nz/news/national/...-show-warnings

Another news appeared on grey listing of advisers. https://www.rnz.co.nz/news/national/...ake-complaints

[LemonAndPaeroa]

I’d be interested to learn which consultancy they’d paid 1.7m and what they have to say about the wasting of tax payers’ money.