The update on my mother's visitor visa is that even after 2 weeks the medical team has not responded with their comments. I have asked the INZ manager (the same as previous application) to look into the delay and she asked me to give her some time to look into it. She has now come back to me asking for updated medicals for my mother, her exact words being '‘I have consulted the medical team and whilst they are happy to consider the current test results it may be better to submit fresh medicals which might help with the outcome.''

Does this mean she is suggesting we do this or is this something the medical team may have told her informally?

Has anyone been in this situation?