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Thread: Immigration Adviser industry group action re: SMC applications

  1. #1
    Join Date
    Mar 2018
    Location
    New Zealand
    Posts
    493

    Default Immigration Adviser industry group action re: SMC applications

    Hi all,
    One of the licensed immigration adviser industry groups is gathering data in order to make a case to INZ that there are deliberate delay tactics at play in the processing of SMC applications. They are looking for examples where clients with SMC applications already allocated to an Immigration Officer have experienced instances of:

    1. Having more than 1 Immigration Officer assess their SMC application during processing
    2. Having an Immigration Officer ask for extra supporting documents, only to have them ask for even more documents again a few weeks later
    3. An Immigration Officer supposedly making a decision on their application and send it for a quality check, only to have the Technical Adviser send it back to the Immigration Officer to ask for extra things
    4. Having an Immigration Officer ask for extra documents that it doesn't seem are actually required as part of a Residence application

    If you have had any of these things happen to you, and you're keen to share and have your experience be part of a submission the industry group is making to INZ, please post details and examples of what has happened and I will pass them on to the organiser of the submission. I promise that no name details will be shared - either real names or even ENZ usernames. It will be completely anonymous - name details are not important here, the point is to highlight to INZ that it appears that strategies to slow the entire process down are being used covertly across the board.

  2. #2
    Join Date
    Nov 2018
    Location
    New Zealand
    Posts
    38

    Default

    Hi EGoodhue,

    Good to know you're back. I hope and pray that everything is doing well with you and your new born baby.

    My lodgement date was November 9, 2018 and was allocated since early this year. So turning 13 months in 8 days from now. I experienced no.1 from the above mentioned.

    My male case officer resigned in October, a week after he asked for my IRD as the last documents needed for his initial assessment (according to him). But before he left, this CO never had the chance to give us an update even a single hi or hello for how many months since the allocation. So to do this we have to go back to his manager.

    Then this new female CO assigned in my case first week of November and sent only a single verification to my previous job but not yet on my current employer. 😞 Yes not yet on my current employer here in NZ which is quite I dont understand, while she can supposedly send the questionnaire once for all of my employers.

    Last week we emailed her for an update but no response up to now. It is so frustrating but nothing we can do for now but to wait patiently. 😔

    Je0

  3. #3
    Join Date
    Mar 2018
    Location
    New Zealand
    Posts
    3

    Default

    Hi Erin

    Good to hear you back. Hope you and your new born are doing well. I have experienced those top 3. My lodgement is July 2018. 3 months later I got CO allocated. However she didn't contact me or do anything until Feb 2019 after my LIA chased after her, I had interview with her and sent some IRD and bank statement stuff. Then Mar 2019 she first contacted my employer (again being chased up by my LIA) asking for financial documents. Then on April, my application was sent to 2pc. On May it was sent back to her for extra work. From that time till Oct she kept contacting my employer for updated documents (around 3 times). Nov, my case got reallocated to another CO whom again contacted my employer for the same updated documents. So frustrated. My temporary work visa is expired Jan 2020 not sure if I can have decision before that or else it would cost me and my family more than 1k for renewing. Even my LIA tried to push this new CO plus complain to his manager but no movement since then. Erin what do you reckon I should do?

  4. #4
    Join Date
    Apr 2019
    Location
    New Zealand
    Posts
    43

    Default

    Hi Erin, not sure if my example can be considered, after answering intial questionnaire, nearly 2 months later, my employer was asked to send the job descriptions of the team i work with (my employer shared that info with me, not the CO). My phone interview was done the same day. And it has been more than 3 months. Nearly 5-6 weeks back when asked for any update, my CO replied that my application has been sent to Technical advisor. No update since then.


    30/11/18-ITA docs Couriered
    3/12/18-ITA docs Delivered
    5/6/19-Case officer 1st contact and asked for pay slips, ird docs and bank statements and same day sent my employer a questionnaire
    7/6/19-pay slips, ird docs and bank statements sent
    14/6/19-employer sent the answers
    20/8/19-phone interview
    20/8/19-asked employer to send job descriptions of other professionals i work with
    Last edited by Vccgg; 2nd December 2019 at 01:52 PM.

  5. #5
    Join Date
    Nov 2019
    Location
    New Zealand
    Posts
    15

    Default

    I experienced 5 case officer!

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