Don't you think your critique is a little unfair, though? I am not saying that immigration has shone brightly over the last months, but this situation is something so unique, that everyone grapples to come to terms with. Nothing is perfect right now- those daily media conferences and updates at 1pm create more stress at times for the people working at the front, too. But giving everyone the benefit of the doubt, I'd imagine everyone is working as hard as they can to get information out and deal with all those matters arising.
They probably don't know anything, as of now, but if they keep quiet, it will be wrong, as well.
Just saying.....