Dear everyone
I just can't reach the call center (no matter the time at which I am calling I always get the "you are calling out of hours" message), so maybe one of the experienced forum member may have a sound advice for me.
We received an AIP letter for our SMC application in november with the instruction of sending our passports to the nearest VAC by may 15th 2020, which was done last february for all initial applicants.
However, in the meantime we happily welcomed a new addition to the family in January and decided to include her in our SMC application.
I had however been warned by our CO that everything had to be received by INZ with enough time for them to process the additional application by may 15th.
With the Covid breakout in Europe, everything took a bit longer than initially planned and the documents including newborn's passport reached INZ by courier only on march 27th.
By then, INZ was in full lockdown and since then, my mails to my CO went unanswered. And I am quite certain my baby's application has not been processed
Of course, we wish to retain the benefit of the AIP letter and not risk getting a denied visa because of the processing delays due to lockdown. Especially because my future boss is still expecting me as soon as the borders reopen (and I don't think I'd go through the whole visa process again!)
I have already asked for a postponement of the may 15th deadline but the mail went unanswered.
Should I withdraw my newborn's application and ask for the SMC Visas to be edited? Or is there a good chance the deadline will be postponed due to the Covid lockdown ?
Sorry for the very long message. Any input will be welcome!