Bit of a weird one here people
We are adding the documentation to our online application and my Husbands passport photo has been flagged as unacceptable.
The error message states that he appears to have glare from his glasses.
Couple of problems with this......
A - he doesnt wear glasses
B - the picture is his official passport photo (which was fine in all the other documentation we have used it for - UK Passport, Police Certs, Medical Cert) and conforms to the NZ specification.
Looking at the pic there is a shade more light on one side than the other, but not enough to look like glare.
Anybody else had this and how did you resolve it?
ThanksPhoto Phil.jpg