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Thread: WINZ and overseas travel

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  1. #1
    Join Date
    Jun 2015
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    Default WINZ and overseas travel

    Posting on behalf of a friend who was on WINZ benefits and had to travel out of NZ to attend a wedding overseas for one week. It was a sponsored travel by brother.
    The person received an email stating that "We will stop your payment based on the information you provided and the information we received from NZ customs."

    Not sure if someone can suggest what could be the solution this so that payment can be restarted?
    Any inputs are appreciated, thanks!

  2. #2
    Join Date
    Feb 2008
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    37,489

    Default

    Is there anyone already in NZ with experience of WINZ they can share, please?

  3. #3
    Join Date
    Apr 2017
    Location
    Christchurch, New Zealand
    Posts
    178

    Default

    If you are collecting WINZ benefits, you are supposed to notify them before you go, and get their approval to keep your benefit. Certain benefits will end if you are not travelling for an approved reason. An overseas wedding may have been approved if asked in advance, depending on the benefit, but only if there were no work obligations attached to it.

    His best bet is to get back in touch with WINZ. If he has a specific case manager already, they should be the point of contact.

  4. #4
    Join Date
    Jun 2015
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    Default

    Thank you both of you.
    I have passed the message to the guy, hope he gets it sorted out with WINZ once he is back in NZ.

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